Companies serving the business sector have had to take a hard look at a lot of monthly costs as more affordable, scalable services have piggybacked the expansion of Internet connectivity and advanced speeds, namely enterprise email systems, in-house servers, and even office space. But unless you’re operating a retail store or otherwise rely on foot traffic to fuel your business, why are you still paying for a traditional business phone system?

A great company can only be defined by its communication skills. Whether it’s between stakeholders, clients, employees, or customers, refining your message and ensuring no balls are dropped in the process are crucial factors to achieving success. But there are simply limitless tools to help you streamline your communications in an effective, scalable manner, leaving many confused as to how some systems work – let alone whether they all work together.

Is your phone system connected to a network? If you’re using a VoIP or cloud-based phone solution, you’ve already discovered the cost-effectiveness and convenience of a scalable network phone solution. But just as email has shown us, threats to VoIP systems is no laughing matter. It’s of particular interest in the UK, which has seen nearly two-thirds of all cybersecurity breaches occur through VoIP servers.

Believe it or not, voicemail hacking isn’t just a problem for celebrities or those in the public eye. In the wake of the 2014 phone hacking scandal that rocked the U.K., the National Fraud Intelligence Bureau took note of increased action against schools, charities, and medical practices by hackers seeking to hijack or steal voicemail messages and systems.

If you own a small business, you’re likely familiar with how annoying spam calls can be – especially if you rely on inbound calls to help drive sales. Unfortunately, you’re not alone. In 2016, an estimated 20 million business hours were wasted in the United States alone due to spam calls, translating into more than $475 million annually.

Thanks to the democratization of technology and a renewed entrepreneurial spirit around the world, more and more businesses are getting started as one or two person operations as the business grows and matures. Most small business owners don’t even have physical, regular office space in the early stages, let alone dedicated support staff and administrative capabilities. Without a consistent point of contact to help keep you appraised of important messages throughout the workday, keeping all the wheels turning can be an uphill battle.

Every new technology is a boon and marks the progress of mankind. Yet, it is only after more and more people start using the innovation does some of its weaknesses become apparent. Though the hitches in no way detract from the overall usefulness of the technology, they become the mothers of invention. Time for another innovation.

Needle in a Haystack

 In order to overcome the shortcomings of   Voicemail system, voice recognition software is tried. But on several occasions,   you must have felt tired and annoyed   at   your   automated voicemail transcription services, which produce poor and   less   accurate   texts  of your voicemails, isn't it?