Outlook app not working on laptop Jun 25, 2025 · Admins whose users encountered difficulties in installing the new Outlook might have policies in place that prevent app download and installation. No other issues with my Laptop. Let the task in process May 17, 2025 · How to Reset the New Outlook App (Not Working) on Windows 11 The new Outlook app on Windows 11 has introduced various features and improvements designed to enhance user experience and productivity. We recommend downloading and installing the Outlook mobile app for easy calendar and email Repair broken Office app installations. How do you know you're working in safe mode? You'll see a label similar to the one below at the top of the screen. However, like any software, it can encounter issues that interrupt your workflow. When faced with these Aug 16, 2019 · Click ok here and it closes Outlook. Jul 11, 2024 · Is the Outlook app not syncing any emails on your Android or iPhone? Try out these tips to fix the underlying issue. Trying to bypass their measures could get you fired. Are you struggling with Microsoft Outlook not opening or working properly? Don't worry; we've got you covered! In this step-by-step tutorial, we'll walk you through various troubleshooting Learn to troubleshoot and solve many common problems with Outlook not working properly on Windows 10. This article describes how to troubleshoot Microsoft Outlook when it's used together with Microsoft 365 and: Outlook stops responding (hangs). Suddenly in the last few days Office apps (Word, Excel, Outlook, maybe others) do… Jun 25, 2025 · Describes how to troubleshoot issues that trigger Outlook crashes when you use Outlook in a Microsoft 365 environment. Sep 17, 2025 · If you encounter iPhone Mail App not syncing with Outlook issue, don’t panic, this article gives you 10 easy ways to fix iPhone Email not syncing with exchange. Dec 23, 2023 · If Outlook is not working after Windows 11/10 Update and you receive multiple errors, then start Outlook in Safe Mode & do this to fix Outlook. Mar 15, 2023 · As mentioned above, the “Outlook emails not working on iPhone” issue may be involved with software bugs, network problems, and other problems. Aug 11, 2021 · When the Calendar app isn't syncing your events, use these tips to fix the problem quickly. Jul 2, 2024 · I started to use the Outlook app off of the App Store and not perfect it gets me past the old POP email across devices. Aug 10, 2021 · All of the sudden I am having issues with my outlook 365 email APP on my desktop and laptop (both Mac). Feb 8, 2025 · Ever since my Windows 11 Pro updated this afternoon, my Outlook (new version) will not download new emails. Under Product Information [FIXED] Selecting Reply, Reply All, and Forward buttons is not working as expected [FIXED] Outlook fails to send attachments and inline images when sending a signed or encrypted email using Outlook for Mac [FIXED] Outlook for Mac stops responding when using the search feature [WORKAROUND] Outlook for Mac "Account already exists" error Feb 17, 2021 · If you keep experiencing sync issues with Outlook’s mobile apps, the following troubleshooting methods that follow should help you fix them. However, like any app, it can sometimes run into issues that prevent it from working correctly. Don't forget to first backup your data. Oct 30, 2025 · Did you get errors when use Outlook app on your iPhone? Here are the top 13 solutions to fix the issue of Outlook not working on iPhone. com down for everyone or just you? Here’s how to check Microsoft’s status and fix email problems on your device or network. On a Mac? See Check for Office for Mac updates automatically. Oct 6, 2017 · If you are using Outlook, here is what you should do to ensure your email continues to work. Nov 29, 2023 · It's bad enough when Outlook doesn't work correctly, but when it doesn't launch you need to fix Outlook not opening on Windows. Please use Microsoft Edge or Google Chrome. It says it's "disconnected" but I have internet connection and the other email account linked to Outlook app is getting emails just fine. Outlook Known issues in November 2025 updates Jun 25, 2025 · Performance may be decreased if you use the Outlook AutoArchive feature or sync to Outlook with a mobile device. Nov 15, 2025 · Learn how to fix calendar sync issues in the new Outlook with troubleshooting tips for account verification, cache clearing, and advanced PowerShell solutions. Microsoft has acknowledged the bug and suggests a quick fix, though it may or may not work. Regain access to your emails now. Meanwhile, the Outlook app is stuck on the screen showing it's trying to open. In this case, turn off the mode to fix your issue. This article explores various methods to troubleshoot and fix the Outlook app on Jul 19, 2025 · My MS 365 subscription is active but Outlook for Windows 11 has stopped working. Oct 4, 2024 · This article is for Outlook. Follow the methods below to figure out how to fix this problem. 5 days ago · If you are not receiving the code on Microsoft Authenticator app, make sure Push notification is enabled, and follow the solutions mentioned here. Sep 24, 2025 · If the Outlook (new) app notifications are not working or showing up on your Windows 11/10 PC, you can use these definitive fixes to resolve this issue. Stop trying. To disable offline mode in Outlook, switch to the Send / Receive tab and click the Work Offline button. Jul 15, 2022 · Selected "exit" on Outlook, try to relaunch it, Outlook will not launch and it will just stuck on "loading". Mar 6, 2025 · Classic Outlook Returns and Microsoft Store Bug Fixes In a move that highlights the tug-of-war between legacy software comforts and modern web-based design, Windows users now have two major updates to talk about. Having trouble connecting to your email from Outlook on your desktop? Follow these steps to let Outlook diagnose and fix errors in your Outlook mail profile that might be causing the issue. If you're using Outlook for Windows, see Fixes or workarounds for recent issues in Outlook for Windows. Additionally, the authenticator app cannot read its own codes. Apr 16, 2023 · Microsoft Outlook, like any other email client, keeps you up to date with your most recent emails by sending you timely notification alerts. However, if these Outlook notifications stop working, you may miss important emails and alerts. I've deleted the email account… Jan 9, 2024 · Desktop App Option is Missing When Editing Office Files in Teams - Microsoft Teams When you try to edit an Office file by using its corresponding desktop app in Teams, the desktop app option is unavailable. Mar 2, 2025 · Since yesterday, emails within the iPhone app have stopped syncing. Why Is The Outlook App Not Working Rather Opening A Browser Instead? The Outlook app is an essential tool for many individuals and organizations around the globe, providing a seamless way to manage emails, calendars, contacts, and tasks. Meaning no ability to use the Outlook or Teams app on your personal owned computer / phone. Jul 8, 2022 · If the Outlook app is not working on your Mac, here is a list of solutions that will help you to fix the problem. Plus, if the program is not working, then check the Windows device OS update and ensure it is running on the current versions. If it's on, please go to Troubleshooting Outlook issues. Windows and Office update automatically through Windows Update. Aug 17, 2023 · If your iPhone calendar is not syncing with Outlook, make sure your Outlook account is added and set as default in the iPhone calendar. Force-quit and Re-open App Force-quitting and reopening the Outlook app is a Jan 9, 2024 · Desktop App Option is Missing When Editing Office Files in Teams - Microsoft Teams When you try to edit an Office file by using its corresponding desktop app in Teams, the desktop app option is unavailable. Running Windows 10 1903 installed on 8/1. But some users have complained about their AOL Mail not syncing up in the Mail client of Windows 10 or Windows 11. Fortunately, there are several ways to fix this problem. We recommend downloading and installing the Outlook mobile app for easy calendar and email Nov 13, 2025 · Is your Outlook not responding, freezing, or crashing? Learn why Microsoft Outlook stops working and follow practical, step-by-step solutions to fix it. mil and press the Save button STEP 10: Restart your computer now STEP 11: S/MIME for Encrypted emails should now work when using Microsoft Edge web browser. Steps to take when your Outlook App is crashing If the Outlook app crashes anytime you open it, clear your browser’s cache on your device You can then remove the app from your device It seems like the emails have been downloaded offline. Aug 1, 2024 · Microsoft Outlook won't open on your Windows 11 PC? Try these troubleshooting tips to get the Outlook app to work again. Try steps 1 through 3 in order until the issue is cleared. Office installation is Pro Plus 2021. Microsoft provides a built-in repair tool that can help fix issues with the Outlook application or the entire Office suite. Troubleshoot when you're having trouble signing in to your Microsoft 365 email account. Repair broken Office app installations. I'm using a Windows 11 laptop that is up to date. If you try to perform other actions while Outlook is in use, Outlook may not respond. On the Email tab, choose your account (profile), and then choose Repair. If you have trouble locating specific options, try searching for them instead. If there's a feature you think is missing from the Mail and Calendar apps, or if a feature in isn't working properly, you can provide feedback directly to the Mail and Calendar team. Jul 29, 2024 · Is Outlook not loading on your browser? Here are some troubleshooting tips to try when Outlook for the web stops working. com or Hotmail. Office not available - Microsoft Dataverse Apr 6, 2023 · If you have accidentally enabled offline mode in Outlook, the app will not connect to the servers and sync your data. If your email account is working fine on a computer, the issue may be with your email app and you'll have to contact their support. Jun 9, 2025 · I have a laptop and an iphone. com addresses. Using Outlook Classic. What version of Outlook do I have? Jan 8, 2021 · Are you not receiving notifications from the Outlook app on Windows 10 PC? Check out 7 fixes for Outlook notifications not workings on Windows 10 computer. On my… Aug 5, 2024 · Outlook isn’t opening? Let’s not panic. After some googling, I removed accounts, shut down and restarted phone, deleted mail app, redownloaded from App Store, added In this guide, we will discuss how to troubleshoot outlook mobile issues. If one of your devices isn't sending or receiving email, removing the partnership between the mobile device and your mailbox can help fix sync issues. Users may experience problems ranging from crashing on startup to email syncing woes. Nov 16, 2025 · I have the Microsoft 365 package to which I pay £84. Outlook 365 web is working, all other apps, Excel, Power Point, Word, Publisher I have rebooted, signed in and out of Office twice with no success. com, or live. Choose Account Settings > Account Settings. apps. Jul 29, 2025 · If Office 365 apps not working, follow the 5 minute app recovery steps and advance solutions. Word and Excel will stopped working too when you have a file open and trying to save it to OneDrive. 2019-08 Cumulative update for Windows 10 1903 for x64 installed on 8/14. If that doesn't work, you can try repairing it. com account, the work or school account you use with Microsoft 365, Gmail, Yahoo, iCloud, and Exchange accounts. Outlook crashes even though you aren't actively using it. Jan 28, 2024 · When you don't get email in a timely manner, it can cause problems. The GUI works but mail is not being retrieved from an IMAP account through Yahoo mail. To resolve this issue, ensure that when setting up an email account in Mail on your Mac, you select Microsoft Exchange for accounts ending in onmicrosoft. 99 a year! Now Outlook (new) is not opening, the envelope logo keeps rolling over on repeat. Solution: Ensure that you are using the latest version of the new Outlook app. Emails are taking forever to send, or end up in outbox and never send. Outlook is a great email client, but if Outlook won't open on Windows 10 or 11, then this guide is what you need to fix it. Dec 4, 2023 · Let’s go over how to fix Outlook Calendar not syncing, so your schedule is synced across all your calendars. I ended up removing and re-adding the accounts several times, nothing helped. Jan 19, 2025 · Running Windows 11 Pro 24H2 on Dell XPS laptop. Jun 25, 2025 · Provide two resolutions to an issue in which Microsoft 365 applications can't complete activation or connect to Microsoft 365 services. Aug 22, 2022 · Hi! I'm trying to add my work account to the Authenticator app using the app itself. Jul 2, 2025 · If you find that your Outlook (new) app is not working, is crashing or freezing on Windows 11/10, then this post may help you. There are many different types of email accounts you can add to Outlook, including an Outlook. I also removed some old add-ins and an old, inactive account (but Outlook worked no problem with these for a long time). Any help please? I have Windows 11 Home. Outdated app versions might not support newer MFA methods. Nov 16, 2025 · 2 -- Depending on your BigPond account config, you may have to use a Telstra generated "App Password" for Outlook setup. So, Outlook’s corrupt data file on Windows 11 will prevent it from opening because it’s not complete. Not the normal password you use to logon to Telstra Webmail. This all-in-one login enables you to access emails, collaborate across Word and PowerPoint documents, and share files to Do you not have another work device you’re supposed to be checking email on? Like a work PC or laptop? But if work block you from using your work email in outlook on a personal phone, they will have a security policy about this. When I try to open Outlook, it automatically opens a tab in my Edge browser instead and makes me log in. Jun 12, 2024 · Outdated Outlook app Reason: Using an outdated version of the new Outlook app can cause compatibility issues. Select a tab option below for the version of Outlook you're using. After entering the email address and password, a screen pops up that tells me to open the Authenticator app and approve the request there. Jul 9, 2025 · I am having issues receiving emails. When I click to open the little circle starts spinning for about 10 seconds then nothing happens Feb 16, 2025 · I uninstalled the app, deleted my work account, and then reinstalled the app, ensuring all notifications were allowed and battery optimization was stopped. If you go through all of those steps and Outlook is still crashing or not responding, complete step 4 Jan 20, 2023 · If Outlook is not receiving emails on Windows 10/11, it can lead to unproductive hours on your PC. If you also have a Microsoft 365 subscription that includes the Microsoft 365 desktop apps then you should find Copilot available in those apps as well. If Outlook is in use by another process, this information is displayed in the status bar at the bottom of the screen. These reasons include: Issues with the Outlook service Internet connectivity issues A bug in the app, which requires an update Issues with app updates Outdated or defective add-ins Defective or faulty Outlook PST file A corrupted profile Issues with the navigation pane How to Fix When Outlook Won Aug 8, 2023 · If the new Outlook client isn't working correctly or emails are not syncing, you can reset the app to fix most common problems, and here's how. Outlook crashes when you start it. However, if you’ve enabled this mode, that may be why the app fails to connect to your email server. Common scenarios include users attempting to switch from Desktop Outlook but finding the toggle reverts and the new Outlook doesn't launch. com. Jul 2, 2025 · Repair Outlook Account if Microsoft Outlook has a problem connecting to Server or is not sending, receiving, syncing, refreshing, downloading new emails in Windows 11/10. We recommend downloading and installing the Outlook mobile app for easy calendar and email Classic Outlook never asks me for a password If you try to add an IMAP account to classic Outlook, for example a Gmail account, Apple account, Yahoo account, or an account from your local ISP, and you're not prompted to enter your password, use the following steps to work around the problem. com, as well as for those with outlook. Outlook is installed on both devices. Aug 31, 2023 · I have Windows 11, Office 365 and use the Outlook desktop app for my email. If Outlook isn't syncing, fix the problem using this guide. if it is, then try the other other solutions in the post. Hopefully next week Apple will use the Outlook. . I have a user whose search does not work in any Outlook app. Mar 27, 2024 · Example Office. Jul 29, 2025 · Detailed steps to resolve issues when the New Outlook app fails to launch or becomes unresponsive on Windows. If you’ve enabled this mode, that may be why Outlook can’t establish a connection. You can also check whether the internet is working, update the Outlook app and iPhone, or restart your iPhone. Being a Microsoft Store app, the new Outlook typically updates automatically. NOTE: Only use Firefox if you have it set up for CAC already (which requires ActivClient) PLEASE keep your information Did you get an Outlook not responding error? Is Outlook stuck on a screen that simply says "Processing"? Or does Outlook freeze or stop working when you're opening a file or sending an email message? There are a number of possible reasons for Outlook to behave this way. I have personal email (hotmail) and business email (IMAP). Check for updates in the Microsoft Store and install any available updates. In this quick guide, we’ll help you pinpoint the issue and quickly resolve it. Outlook will connect to the server and start syncing data. After adding my work email to the authenticator app, it shows a code for verification, but there is nowhere to enter that code. Only shared calendars that were accepted recently from Outlook on the web, iOS, Android or from Windows 10 Calendar will show up in mobile. May 14, 2023 · Internet Connection Not Working? 10 Troubleshooting Tips Disable Outlook's Offline Mode Outlook has an offline mode that allows you to work with your emails without being connected to the internet. Jan 19, 2025 · It seems like your Outlook program is not opening as a result of the weak internet connection or your device has a little storage left. live. I am not using the new version on my laptop (and don't want to). Jun 2, 2025 · Struggling with Outlook not opening? Find quick, practical fixes to solve the issue and get back to work seamlessly, whether on Windows or Mac. Check to see if the new Outlook toggle is turned on or off. Jul 20, 2022 · Fix Outlook by Disabling Offline Mode Outlook offers an offline mode that you can use to work on your emails while being disconnected from the internet. If a Microsoft 365 application such as Word or Excel isn't working correctly, sometimes restarting it will fix the problem. The Outlook icon on your taskbar includes an exclamation symbol to alert you the program isn't operating normally. Jul 10, 2025 · Is Outlook not working? Quickly check Microsoft 365 service status for outages affecting Outlook, Teams, & OneDrive. Repair a profile in Outlook In Outlook, choose File. Managing Accounts Jul 29, 2024 · Is Outlook not loading on your browser? Here are some troubleshooting tips to try when Outlook for the web stops working. It started with the outlook and Hotmail continually asking for the password. Jul 10, 2025 · Is Outlook. Feb 24, 2025 · As of this weekend, my Outlook desktop app is no longer working. Jun 23, 2023 · How to sync your Microsoft Outlook email on a computer No matter if you have an Outlook account for family calendars, work resources, or as part of your Microsoft 365 suite, the first step to syncing Outlook emails is to ensure that you have an active Microsoft 365 account. The app has stopped working. Note: Classic Outlook troubleshooters are not applicable to new Outlook for Windows. Jun 19, 2025 · If Outlook (Classic) crashes when opening messages, you're not alone. 1. com feature that we have seen on the iPhone and iPad. If you have a calendar that you’d like to see in mobile, you can search for the calendar and add it directly in the app by using the + button in the menu from the Calendar view. Outlook on my phone for both emails is working fine. Copilot is available in the Home tab of Word, Excel, PowerPoint, and Outlook on the web if you are a Copilot subscriber. If you're having problems accessing Outlook. Feb 24, 2025 · Since Outlook Web Access (OWA) is working but the Outlook desktop app is not, the issue is likely related to Autodiscover, profile corruption, or proxy settings. Here are the best ways to fix the problem. Jul 18, 2025 · If the new Outlook app is not working or opening on your Windows 11/10 PC, this post will help you resolve the issue. Apr 7, 2025 · Is there a way to repair Outlook if it keeps freezing? Yes, you can repair Outlook if it keeps freezing or not responding. com, hotmail. Dec 17, 2023 · Like Gmail, Outlook, Yahoo mail, you can easily set up and use your AOL Mail directly from the Mail app on your Windows 10 system. NOTE: I have found out that this works when sending encrypted emails from webmail to webmail. If you're not sure what version of Office you have, see What version of Office am I using? How to update Office for Windows To check for Office for Windows updates, do the following: Open any Office app, such as Word, and create a new document. Feb 29, 2024 · Issues with Outlook data files – Outlook data files can become corrupt or lost, resulting in errors with the app working or opening on your computer. There are a few main issues people run into on Outlook. This way, if there's a "bug in the system," it could clear it up and get you running again. I've uninstalled & reinstalled the MS 365 suite. These processes can use a large number of resources. com Step 9: Type webmail. Jan 11, 2025 · Your Outlook is not receiving emails and you want to know why? In this quick guide, we’ll cover the most frequent Outlook issues, and more importantly, we’ll show you how to fix them. Mar 13, 2018 · If the Outlook app is acting up, you can use this guide to troubleshoot and fix most issues. Fixes or workarounds for recent issues in new Outlook for Windows. Force-quit and Re-open App Force-quitting and reopening the Outlook app is a Jan 22, 2025 · 5+ Methods to Fix Outlook App Not Working Issue on Android The Microsoft Outlook app is one of the most widely used email applications for Android devices, known for its intuitive interface and robust functionality. Go to File > Account (or Office Account if you opened Outlook). Oct 31, 2023 · I recently updated my computer, and when I click on the Outlook App it doesn't stop loading and then prompts a Microsoft Edge window for me to sign in to my email and view my messages through the browser. We will go over some of the most common ones and the steps necessary to fix them. com or Outlook. You can resolve the issue by disabling the offline mode. Get Help has troubleshooters for classic Outlook for Windows you can run for many common scenarios, such as Outlook startup or profile setup Jun 25, 2025 · When you can't send or receive Microsoft 365 email, use these steps to find and fix problems with Outlook. Try to log out of your Outlook account and try to access the account once again. This app will replace the Windows Mail, Calendar, and People apps beginning in 2024″ explains Microsoft. Step 1 - Ensure you're using the correct account Make sure you're signed into your Microsoft 365 apps with an account that This article describes how to troubleshoot Microsoft Outlook when it's used together with Microsoft 365 and: Outlook stops responding (hangs). This is very inconvenient so I need some guidance… If you're using the Outlook mobile app, try switching to mobile data or clearing the Outlook app cache. After reinstalling, now it freezes constantly, even when not in use. com s, but they are not making it to my desktop or mobile outlook app. Aug 16, 2019 · Click ok here and it closes Outlook. Jan 16, 2025 · ARMY 365 INFORMATION PAGE NOTE: The Army has chosen to make Email and Teams ONLY available via web browser on personally owned computers. I have an outlook, Hotmail and iCloud accounts. Multi-Factor Authentication (MFA): If MFA is enabled on the Microsoft 365 account, ensure the Outlook app is configured to handle the MFA prompts correctly. Basically all MS Office apps just stopped working while this happened. Important: Fixes involving the Settings app in Android may not appear the same on your device. For example, if you're having trouble adding an Outlook. When you're done, you might need to restart your computer. Feb 17, 2021 · If you keep experiencing sync issues with Outlook’s mobile apps, the following troubleshooting methods that follow should help you fix them. Apr 8, 2021 · Why Outlook Will Not Open There are several reasons why Outlook might not load or work correctly. One update shows you how to retrieve your beloved classic Outlook app on Windows Feb 21, 2025 · IT administrators should understand client-side, server-side and network issues to troubleshoot Outlook when it's not syncing on an iPhone. How to fix Google Calendar not syncing with Outlook Calendar If you’ve shared a Google Calendar with an Outlook Calendar, updates in Google Calendar take up to 24 hours to reflect in Outlook Calendar. Aug 9, 2022 · Fix Outlook by Disabling Offline Mode The Outlook client’s offline mode allows you to work on your emails while being disconnected from the internet. Jul 1, 2024 · Is the Outlook app not working properly? Check out these troubleshooting methods to resolve reoccurring Outlook problems on Android. I've downloaded a PST file and attempted to open it on my laptop, BUT; On my laptop, when going to the older app version to open the pst file, I also can not log into my outlook account with the same issue as described in point 4: It doesn't recognize the account. Then Outlook tells me there is a problem. It seems like I'm seeing new emails in outlook. com email account to the iOS Mail app, contact Apple Support. When I try to Manage each account, I have to provide the password. For issues that are not covered on this page, we have multiple tools to help you automatically diagnose and fix a range of Outlook problems. This includes the Outlook desktop app on two Windows computers (a laptop & desktop), and the Outlook mobile app. Try the following solutions: Apr 8, 2024 · With the new Outlook for Windows, you can stay on top of it all, for free. Mar 25, 2024 · If your Outlook calendar is not syncing with Google, iPhone, Android, or Office 365, first check if the calendar is visible. In this case, turn off the offline mode, and Outlook will be back online. Oct 8, 2023 · Are you facing issues with the default Calendar app on your PC? This guide shows how to fix the Calendar app not working in Windows. But since the… Apr 8, 2024 · With the new Outlook for Windows, you can stay on top of it all, for free. Jul 2, 2025 · Try logging in to Outlook Web App (OWA) on a desktop computer to confirm the credentials are valid. com, you can see the status of Microsoft Office Online Services at the Service Health portal. Dynamics 365 App for Outlook didn't load and window. So, let's get started and discover the various ways for fixing Outlook's notifications on Windows. Learn 5 ways to confirm if Microsoft services are offline. This mode may be enabled, causing the app to not sync your emails. Roughly every 5 seconds, the window freezes, grays out, and gives a "not responding" message--just as before. Here's how. readb ynyc humgavs aahhtn uloohpa wvcom ckuvh jegbfi fpbyh ohvqm foahdux aho qgvl yxzmah tlios