Alexa says philips hue is not responding plese enable the skill to control the device. It might be as simple as experiencing Wi-Fi interference, or it is not turned on, so there is no passage of power through it. Sep 2, 2022 · Philips Hue lights are known to be smart and efficient but is your Philips Hue light unresponsive? Over the years, a number of users have complained that their Philips Hue lights become unresponsive all of a sudden, and troubleshooting the issue can be frustrating. Understanding common issues and their solutions can save you time. Feb 27, 2025 · Just a final update. The solution is simple: change the name of one of the groups so they're not identical. This article covers the most common reasons why the Hue motion sensor acts up, and how to fix them. Aug 23, 2018 · How to fix the Philips Hue lights unreachable error - The common reasons and fixes for this, and how to make them work. Your Hue light bulb will not operate as a result. I have had Hue integration set up in Google Home for months, and it has worked fine. For grouping problems, you can remove and re-add the glitchy light in the Alexa app. This guide will help you troubleshoot Philips Hue problems. Dec 10, 2020 · Have your Hue lights stopped working with Alexa? Here's how to fix the problems can get everything working again. " Oct 15, 2020 · I think that this is most likely an Alexa problem and not HA but wanted to see if anyone else has had a similar experience I have a couple of Philips Hue bulbs, model: LTW015 These are connected to Home Assistant using the Zigbee integration and a Nortek GoControl HUSBZB-1. Make sure that the unresponsive light is listed in the Philips Hue app as “Unreachable” and follow the provided guide to fix it. in the Alexa app I can select the light and switch on and off so this proves the Hue hub is working and connected. First, it showed the bulb as "unavailable". Let’s dive right in! Aug 31, 2023 · What are The Prerequisites for Connecting Philips Hue to Google Home? Before troubleshooting, ensure your setup meets the core requirements: Compatible Google Home device – Google Home Mini, Nest Hub Max, Android phone with Assistant, etc. This can be due to issues with your Wi-Fi network, the Philips Hue Bridge, or the individual smart light bulbs. No problems with Hue, Home Assistant or Amazon Alexa. Navigate to the HUE Philips account page (click here) Navigate to "Bridge" tab (Note: In my case my account could not find the bridge. It is not a process that amazon designed to fix the problem. This is why sometimes you can find Hue lights not responding after a power outage. Sep 15, 2024 · Alexa stopped controlling all my Phillips Hue lights Out of nowhere alexa says lights not responding check theyre switched on etc but then maybe later that day ahe For Alexa users who recently lost ability to control hue lights, fix is to remove the devices from Alexa, relink to your hue account and re-add. Since yesterday I can not control my Philips hue lamps with Alexa anymore. I needed to replace a bulb today, so I did the remove/add in the Hue app. 4. Open the Philips Hue app and check that the status of the Hue bridge says “Connected” and that you have the latest firmware installed. Nov 17, 2023 · HI, I have a hue motion sensor at home. Check if your lights are responding to the brand app. How to factory reset. I have completely deleted and re-setup the lights through the Hue app and reconnected them to Alexa. Indeed, all of my Philipps Hue lights appear as "unresponsive". It says the hub is not connected but my Alexa hub is indeed enabled, connected to the internet, and software up to date on Hub and app. com's step-by-step guide for a quick and reliable fix. I also can reach them all through Philips Hue, but Alexa can‘t. Make sure they are connected to the same network, avoid duplication, and fix/replace unresponsive lights to fix your Alexa not discovering hue. What can I do? Technician's Assistant: I'm sorry to hear that your lights have stopped working with Alexa. Hue is one of the most popular smart light series in the world, and of course, it’s designed by Philips. Connecting a Philips Hue Light Strip is a relatively easy process that can be completed in a few simple steps. Archived post. To troubleshoot this issue, try restarting your router, resetting the Philips Hue Bridge, and ensuring that all your devices are connected to the same network. How to set up Philips Hue with Amazon Alexa Use Alexa to control your lights with your voice and create custom automations with all the smart devices in your home. I have set it to send me notification whenever the motion is triggered. Check here to see the status of Philips Hue services, including the Hue cloud and partners such as Google Assistant and Amazon Alexa. Having owned Hue bulbs, I can tell you that they can be pretty hard to pair with Alexa. Oct 30, 2022 · October 30, 2022 by Mike Lee common philips hue play hdmi sync box problems troubleshooting The seamless integration of the Philips Hue Play HDMI Sync Box with a variety of third-party entertainment systems, including XBox, Playstation, and others, has contributed to the product’s meteoric rise in popularity among end users. Apr 30, 2020 · This happens on 2 different lights and with which ever Alexa device I try it on. From connectivity to app glitches, we cover it all. The workarounds I have found is to use Alexa or the Philipps Hue app. This was weird because my Hue app was working fine - so I assumed my account was somehow still linked to my V1 bridge as well) Scroll down to the bottom of the page and click red button "Unlink Hue bridge" Stuck with Philips Hue troubleshooting? Get your hue lights & hub working again with our 24/7 expert support. Fair enough - the old bulb is Aug 6, 2023 · Slow or unreliable internet connection, network interference, or incorrect Wi-Fi settings can prevent Alexa from detecting your Hue lights. Regularly update Aug 29, 2023 · Does anyone have information regarding the recent breakage between Alexa and Hue? All ability to control Hue lights have stopped working for me. Make sure you have the hue skill installed on Alexa and remove and add the hue account to fix the troubleshooting. Of course Siri is also affected. Troubleshooting Hue Lightbulb Not responding There are various reasons as to why a Hue Lightbulb may not be responding, as discussed above. Alexa stopped working with Phillips hue. Nov 23, 2021 · Alexa is one of the most popular smart home hub services in the world, with thousands upon thousands of different products being made for use with it. Sep 17, 2022 · The power supply does not function if your main toggle bulb is off. This guide will assist you with Philips Hue light strip troubleshooting and installation process. There could be several reasons why the Philips Hue light is unresponsive. Jan 18, 2024 · If Alexa doesn’t respond to your other commands, it points to a general Alexa not responding issue. Now this week it has completely stopped working. Confirm Jan 13, 2023 · 3 ways to fix Alexa not discovering hue. If the bridge seems offline or out-of-date, you’ll need to get it back online and updated before linking to Alexa. Sep 30, 2023 · Additionally, if you’re using Alexa for control, ensure that the Alexa Skill for Hue lights is disabled and then re-enabled. May 14, 2025 · Dealing with Philips Hue issues can be frustrating. 1 (a) and Homekit update. Apr 22, 2024 · Echo makes your life easier, but only when it is working. Check if the Hue bridge is properly connected to your Wi-Fi network. I know I’m not the only one as there a bunch of new negative comments to the Hue Skill ratings section from people having the same problem. I also tried clearing the app caches on both apps. This problem also happens if your Hue Bridge isn’t connected to your router. Jun 5, 2025 · Discover How to Reset Philips Hue Bulb With Alexa using quick commands to clear settings, solve pairing problems, and restore lighting. Jun 21, 2025 · Note: This article tackles scenarios where the Alexa device is unresponsive and is successfully answering your voice commands, however the connected smart device (such as a Philips Hue Light Bulb, a Kasa Smart Plug, a Roomba Robot Vacuum, etc. Jan 28, 2025 · One brand of smart bulb is the Philips Hue lights, which, while among the best in the industry, do experience some problems. However, Alexa app (Smart Life skill) can rediscover the bulbs, but they still don't respond. Philips Hue Bridge (1st or 2nd gen) – Hue lights must connect to the bridge on your local network. I can not find the Philips hue skill in the skills anymore either. Anyone can help please. It can be incredibly frustrating when you try to turn on your lights and nothing happens. We'll help you fix them with some troubleshooting tips. Google Home? Infuriating. I am using smartthings for controlling it for some time and suddenly today, it stopped working. These problems disrupt your smart home experience. For example, some are asking why their Hue Lights are not responding to Alexa. Nov 22, 2021 · However, like other devices that depend on motion sensors, Philips Hue sensors may sometimes work intermittently or even stop working entirely. This power source could be a wall outlet, a power adapter, or a battery pack. Please update this help topic. Recently, my Philips Hue lamps/bulbs has become unresponsive. Aug 29, 2023 · The Hue bridge connects your Hue lights to the internet and allows for integration with other smart home platforms like Alexa. Customer: Second Opinion] All of my lights stopped working with Alexa. are you having trouble with alexa turning your lights on or off, then this might be the video for you. May 7, 2023 · iOS 16. Luckily, there are several easy fixes for temperamental Philips Hue motion sensors. I'll show you the troublr shooting tips that will help May 22, 2024 · Accessories from one manufacturer not responding Accessories from several manufacturers not responding If accessories from one manufacturer aren't responding Check if your smart home accessories are responding in the Home app after each step. de Does anyone know how I can restore the connection? Thanks! The same issues you’re experiencing - HomeKit will say no response or updating but in the Hue app it’s fine. I works with hue app and google home. If however I saw alexa turn on the lounge light, I get "the skill linked with lounge is not enabled. Why doesn't Amazon Alexa appear in my Philips Hue app under Settings > Smart home > Linked to Hue? Why isn’t my Philips Hue light showing up in the Amazon Alexa app? However, when I enter my account from browser and am redirected back to the hue app, it says ”this email is already in use. 2. Turn on Bluetooth in the Settings app on your iPhone or iPad, or in System Settings on your Mac. For example; Ask Alexa check for updates, is not a command that Alexa is capable of doing. Do you encounter this behavior? Feb 10, 2023 · 2 ways to fix Alexa won't change hue color. First, locate the power source for the Light Strip. It looks like you just gave us a list of things to check but you did not verify that this would work. I’ve never had a hue bridge so suppose it was a Bluetooth bridge I used to use. Did anyone experience a similar problem? Any idea how to solve it? Thanks! Apr 22, 2024 · Struggling to connect Philips Hue with Alexa? Discover 9 quick and easy fixes to troubleshoot and resolve Hue-Alexa integration issues. Mar 1, 2024 · Learn how to fix issues linking Philips Hue with Alexa on the Amazon Digital and Device Forum. Nov 3, 2023 · Phillips Hue skill suddenly not working For years Alexa has controlled my Phillips Hue lights just fine. Helpful ? Reply 1 out of 1 found it helpful. I can use the names of the individual bulbs, but nothing else. You are already logged into the account xxx (my hue account). Have you tried restarting your Alexa device to see if that resolves the issue? Customer: Yes Hi, in one of my rooms Alexa only controls like half of the lights, even though they are all inside the Alexa app as well as inside the Philips Hue app. com but it cant be linked since my account is from Amazon. Learn what to do when Alexa is not responding to your commands. Nov 17, 2020 · Not helpful. There is a Facebook page called Philips Hue Smart Home and they managed to get my system working as it should and more importantly, where I'd gone wrong. Feb 19, 2024 · Hue lights shine bright until connection issues with your Philips Hue Bridge tempt you to switch back to old-school bulbs. I can find the Philips hue skill on Amazon. Troubleshoot and resolve integration problems. I have checked that software is up to date on the bulbs and the Alexa devices, uninstalled and reinstalled bulbs however they are still not working. Again, most smart lights have standalone applications like the Philips hue app, Tuya, or the smart life app, to name a few. I can detect motion, but the smartthings just seem to stuck under ‘no motion detected’ status. This has all worked great for a long 1. Nov 10, 2024 · All Philips Hue bulbs have stopped responding with Alexa devices. ) is not responding to Alexa. Restart your network devices to refresh IP assignments. Also how to reset, bulb not responding, etc. I tried all the usual solutions, deleting bulbs/room/zones/motion sensors etc from. When Philips Hue lights don’t respond to Alexa, first check the router and modem connections. We’ll explain what Philips Hue is, discuss some of the common causes of the lights becoming unreachable, and provide you with some . She always says that the skill is disabled. The bulbs may also not connect to the companion "Hue BT" app, but can be rediscovered. Last night I noticed that Alexa can’t control my Philips Hue lights by scene or group. I’ll also find adjusting the light colour or adjusting the brightness will resolve in major lag - the lights will take a good number of seconds to react and by that time I’ve already adjusted the light again (in frustration) and If you’re having trouble with your Philips Hue lights not responding, you’re not alone. By following these steps, you can troubleshoot an unresponsive Philips Hue light and get it working again in no time. If your Philips Hue Light Strip is not working, it might be time to replace it or try connecting a new one. I have managed to get them back onto the Phillips hue app, but cannot enable this in the Alexa app as it says I require a hue bridge. Follow the easy process below to solve these issues. New comments cannot be posted and votes cannot be cast. Aug 28, 2023 · Since last week i'm unable to control any of the Hue lights with Alexa by voice. Here is how to fix it: Aug 22, 2023 · Don't worry if you're having problems with your Hue bulbs. Jun 30, 2022 · Philips Hue lights unreachable: common causes and solutions for when your Hue lights won't respond in the app. Verify the Alexa app has the Hue skill enabled and linked correctly. Occasionally, a duplicate name shared between Hue and Alexa causes problems with groups. The most common reason for Alexa being unable to Troubleshoot your Philips Hue app not working with Support. I use the Home Assistant Cloud (Nabu Casa) integration to sync entities with Alexa. My Alexa stopped working with my Phillips hue lights, then when I tried to deactivate and reactivate the skill it wouldn't let me reactivate it. I checked the Alexa app today and it says all my Philips Hue scenes and devices (basically the “Philips Lighting” skill) are “unresponsive”. not responding. They worked fine when I first set them up but twice now the lights stopped working and in the app each light said, “device is unresponsive” I have 11 of the lights and they all went unresponsive. No matter how Jun 16, 2023 · Hue light issue Hue lights show device is unresponsive in Alexa App i have Hue lights and an Echo Plus with the smart home hub. Jan 11, 2022 · In this article, we will be listing a few ways on how you can fix Phillips Hue sync not working at all. Oct 24, 2023 · Here's how to troubleshoot and fix your Philips Hue smart light bulb not connecting to Hue Bluetooth App or Alexa. Fortunately, this article can help you identify and fix the issue. If the issue persists, contact Philips Hue customer service for further assistance. Alexa even notified me of a new device as soon as it was bound to the Hue Bridge. Before you toss that bulb, let’s tackle Hue Bridge connection issues, Philips Hue light unreachable errors, and more common Hue lighting hiccups. Ensure that your Alexa device is compatible with the Hue lights by consulting the official compatibility list provided by Philips Hue. May 4, 2020 · These are the main reasons as to why your Hue light bulb is not responding. Ensure the Hue Bridge is properly connected to the modem via Ethernet and powered on. Jul 3, 2023 · Your Hue is unable to link with Alexa because you may have set them up incorrectly. Jul 24, 2023 · Step by step guide on how to troubleshoot and fix Philips Hue Bridge not connecting to App, WiFi, Alexa, Google Home, etc. both Hue & Alexa. After a power outage, there can be an interference with the power supply. I can turn the lights on and off using the Philips Hue App, and the Alexa app itself, but speaking to Alexa does not work with these 2 specific lights. Anyone had this issue? Sep 3, 2024 · The Amazon Alexa works with Philips Hue with little to no issues, but just as you set room and group names in Alexa, you can do the same in the Philips Hue app. Mar 7, 2023 · Discover common issues and solutions to your led light strip. I had 10 lights set up in my living room and kitchen and they all quit working and now Alexis says they are unresponsive. 1 (a) and Homekit - Philips hue not responding Hello everyone, I am currently having an issue with iOS 16. Connectivity Issues: One of the most common reasons for Philips Hue not working is connectivity problems. Anyone else having this problem or know how to fix it? May 19, 2022 · How to Fix Issues on Philips Hue Lights - Common problems people face when using different types of Hue bulbs and how to resolve them. Lights may not respond, or connections might fail. If issues persist, reset the Hue Bridge by unplugging it for 30 seconds. In this tutorial, I'll show you how to reconnect Philips Hue Lights back to Philips BT app and Alexa (Echo or Echo dot). Sep 12, 2023 · Phillips hue lights not connecting to Alexa My Phillips hue lights have stopped responding to Alexa. buj qcygs hpqoee xcdhgk oudphm vjbcww kgxey lyas aaj cwzg pukpp ojqw ixpcx nxlg yet