Surface book 2 thinks its detached Is this most likely a hardware issue? Has anyone else had a similar issue? Unplug your Surface and detach the Cover. Oct 13, 2020 · The 'surface detach' icon says 'ready to detach', but the the tablet is connected to the keyboard, so this is confusing. Aug 1, 2018 · The Surface Book 2 continues the revolution for versatile computing form factors, but it isn't without its problems. please help. The Surface Book 2 is not a reinvention of the original Surface Book. I was showing off my SB2 15 to someone at my house for new years and turned the screen around to show how that worked, detached and went to reattach it the normal way and am in this mess now. Needless to say they are not impressed with the purchase I was showing. It can then be reattached for better performance in the opposite direction. Nov 10, 2015 · Sometimes when you disconnect the screen on a Surface Book & reattach it in its reverse/tablet position to the keyboard base, the Surface Book will still not recognize that the screen is attached – and thus the ‘detach’ buttons won’t work. When getting the replacement up and running, one interesting thing I noticed is if you just use the system update, it still does not show the anniversary release. Any suggestions? 10 votes, 11 comments. I have been using it with 2 external Philips monitors, via 2 x Mini-DP to DP cables. As the title says my SB2 screen thinks it is detached and will not detach. i experience several serious bugs: 1) Ghost touches on touchscreen (they appear on upper left side, all the time in one place like someone is trying to touch that place several times at once) - after i turned Unable to detach screen in Surface Book 2 running Windows 11. Fix problems detaching or attaching your Surface Book keyboard If you're having trouble detaching or attaching your Surface Book keyboard, here are some steps to try to get things working again. We would like to show you a description here but the site won’t allow us. I encountered a similar problem with my Surface Book 2. so my surface book keeps detaching by itself almost every few minutes automatically and it irritates me. It works fine on and off battery, except when the battery gets roughly below half (not super exact), and at some point it starts constant, non-stop, acting like it is detach-ing / attach-ing (I am not actually doing this, obviously). You might find it’s physically connected but completely unresponsive, or that the device doesn’t even detect it anymore. The next morning I was unable to turn it back on again. I have the following issues: · Base constantly thinks its detached itself, so touchpad, keyboard and USB mouse always cut in and out (however projecting to monitor through Sep 28, 2019 · Hi guys, I have several problems with surface book 2 13,5 It's 1,5 month old. I did have an occasional issue The ENTIRE PURPOSE of the Surface Book 2 is to act as a laptop/tablet hybrid. Aug 12, 2016 · They stress so much the surface needs all its updates, so I didn't think twice about pushing the anniversary update. The keyboard is charging just fine, but it won’t release the screen. Still says it's detached after I put it back Hi My Surface Book 2 is not charging through the Surface Connect charger. My Surface has a Geforce GTX 1050 GPU, so when this happens, the surface doesn't recognize it. Just imagine if the Nintendo Switch crashed every time you tried to switch between TV/console and handheld mode (my Switch has NEVER had an issue with switching btw). 163K subscribers in the Surface community. I have 2 surface book 2 laptops one for me and one for my wife. Sep 7, 2025 · The Surface Book’s keyboard base is magnetically attached to the screen and needs to be manually detached if the device can’t power on. At a glance and aside from the size, it’s indistinguishable from the Surface Book with Performance Base I have in my office. Dec 30, 2022 · I am completely unable to detach the screen. Normally, though, the Surface Nov 17, 2022 · My surface book 2 thinks it’s detached but it is not. With the Clipboard detached from the keyboard, Surface Book becomes a thin, light tablet that works perfectly with OneNote and Surface Pen. Just got my first ever Surface Book 2. Do not waste your time rebuilding and troubleshooting most of the time it is either the adaptor or socket. Hoping someone else has come across a fix for this problem I had this exact problem about one week ago with my brand new surface book 2, especially with the " detach button is grayed out as if it already is detached " and with the the keyboard not lighting up at all. com Jun 7, 2023 · If you are unable to attach or detach Surface Book from the Keyboard due to some failure, then this post shows the way to fix the problem and safely attach an detach the Keyboard from Surface Book. Battery 2 will discharge and 1 just stays at 100. (I had put it down to an We would like to show you a description here but the site won’t allow us. The 'surface detach' icon says 'ready to detach', but the the tablet is connected to… I have been using a Surface Book 2 (i7, 15'') for 3 years and counting, together with the first Surface Dock for about 2 years. a couple of excel windows a few PDFs in adobe acrobat a couple of word documents maybe a browser like chrome or Firefox My antivirus is TrendMicro Is your Microsoft keyboard cover not working when magnetic? Discover expert answers and solutions for Surface Pro issues with Windows 10. Get help now! Aug 28, 2024 · Learn how to troubleshoot and repair your Surface Book's detach button, including cleaning and maintenance tips, repair options, and DIY solutions. Can I use the keyboard on any of the Surface Pro models while it's physically detached from the screen? (I'd like to raise the screen to the level of my eyes while keeping the keyboard below in close reach of my hands. There's no input from the keyboard and charging it from the keyboard port doesn't work. When it is attached, it says "Detached" and "Ready to Detach". Original by design. I know there are 3rd party ones out there already but Microsoft should design their own. One of the key features that sets the Surface Book apart from other devices is its ability to detach the screen from the keyboard, allowing you to use it as a standalone tablet. What does the word surface book 2 thinks its detached mean? Find and lookup the definition, synonyms, and antonyms of the word surface book 2 thinks its detached in our free online dictionary! Nov 1, 2018 · The screen does not actually try to detach when this happens, the computer simply thinks that it is detached and makes the noise and switches to tablet mode and then back. My Surface book 2 is less than 1 year old. After I reconnect it, the Surface detach icon goes back to normal and I get a message that it's attached. It stays this way indefinitely until I press and hold it ag Customer: Need help with my surface. I tried to fix it but i'm not sure how, I think it's a driver issue with something but I've been relying on task manager with the DX disabling but it keeps showing the green button recently. Feedback hub link in description. The light just turns on for 1-2 seconds then off, then on for 1-2 seconds then off and so on I've detached it manually with a paperclip on the sides and put it back. But when that keyboard suddenly stops working, things can grind to a halt. Make sure there's no debris, damage or anything that may inhibit a connection. Another quick question: can you charge the tablet part of the SB2 when detached? Thanks! I bought yesterday used surface book 3, i managed to detach and reattach few times and it worked flawlessly. Now, press and hold the power button for 20 seconds. Touchscreen care Scratches, oil, dust, chemicals, and ultraviolet light can affect the performance of your touchscreen. I tried cleaning the connectors, and doesn't seem to help. A subreddit for the Microsoft Surface family of products. Anyone have this issue? comments sorted by Best Top New Controversial Q&A Add a Comment Rosellis SP17 - i5/8GB • Additional comment actions Spread the loveIntroduction: Microsoft’s Surface Book is a versatile device that combines a high-performance laptop with a tablet. Is there a way to fix this and whenever I press the detach button, I can detach it manually? Let me Jan 9, 2018 · I say Yes and then I get the green surface detach message and my clipboard detached. It even has its own battery, giving you several hours of use with the keyboard detached. PAGE 40 Closed captions Keyboard Mouse Clean and care for your Surface Book To keep your Surface Book looking and working great, follow these simple steps. It's even up for gaming. The following may need to be closed in order to de Apr 28, 2020 · Hello! I have some major problems with my surface book 2 that randomly appeared out of the blue and i rather ask here before paying 100$ for support. Jun 3, 2018 · My Surface Book 2 that I got 2 months ago has started to have issues on detaching and attaching the Clipboard. Feb 24, 2025 · 3 easy ways to disconnect your Surface Book and keyboardThe Surface Book series detaches from its keyboard to be used as a tablet. 11 GHz, 8gb RAM, running fully updated windows 10 pro. Battery 2 (base) will show as "in use" and Battery 1 will say "100% and fully charged". 9 GHz 2. I have a 13. It is a lightweight, portable, and durable device with the features of a laptop and a My Surface Book 2 started saying "Detach: Action Required" yesterday. It will charge when the base is plugged in. I tried the one button and two button methods described by Microsoft to reset the device without success. The detach button on the keyboard is constantly lit red and I can't detach the tablet from the keyboard. . The random detach thing happened to me on my surface book 1, what I did was clean the metal data pins connecting the clipboard to the base with some 99% isopropyl alcohol. My brand new surface book 2 still thinks it’s in tablet mode, despite being firmly attached to the keyboard. Jan 20, 2016 · I used the surface book one evening and put it to sleep with the power adapter connected. I had no issues with this arrangements for the last 2 years, other than the occasional screen flickering to black, which "fixes" itself after 2-3 seconds. You can charge your surface via the USBC port right next to the charging port on a Surface Book 2. Hello, I have a 6 months old surface book 2 (i5), and it keeps detaching and reattaching the screen by itself. Detaching the display from the trueBeen having it so my computer always displays Surface Detach: Detached in the taskbar. The device remains in 'Plugged in' mode and will maintain the battery level, but not charge. This has been happening intermittently. Cant use keyboard nor can i detach my surface from the keyboard Technician's Assistant: What's the brand/model and Operating System (OS) of your laptop? Customer: Surface book Technician's Assistant: What have you tried so far with your Surface Book? Have you installed any updates recently? Customer: Updates are up to date. I get the below error: The issue is there, because in the nVidia settings I had to choose the High-performance nVidia processor as the preferred graphics processor: And force Teams (for example) to use I have this issue too. Going through all of Microsoft’s onerous help desk crap. I have tried all the onlince I have a surface book 2 that is out of warranty. Additionally, I want to be able to use the keyboard for shortcuts when using the SB2 as a tablet with Surface Pen. Love it so far, but the first time I detached the screen it immediately sounded really wrong to me. When the tablet is connected to the base and not charging, the tablet battery does not ever seem to discharge. If Nov 1, 2015 · When I detach the screen from my Surface Book, sometimes the "Ready to Detach" message stays on my screen and I can't get rid of it. The screen is attached to the keyboard but it still shows the detached logo on the bottom right. If that doesn’t solve the problem right there, a hard reset - Microsoft Surface Book 2 15" See full list on windowsreport. I am no stranger to this issue over my 2 years of using this computer. I usually use my surface book 2 in the folded mode (detached, flipped, attached again, and folded) since I write on it a lot, usually with the pen in OneNote. At that point there is seemingly no way to detach the now-reversed screen from the keyboard base. First things to try First, let's check some of the most common things that can cause problems with detaching or attaching your keyboard. The device appears dead if it was not Problem When Snagit is in open, I am unable to detach the screen on my Surface Book. I hold the screen detach button (next to the F12 key) and it turns red, but nothing happens. In this article, we will explore three different ways you can detach your Surface But in other hands, the battery in Book's screen is smaller than surface pro and the screen is larger means the battery life isn't as good as surface pro. Is it hardware or it is related to the sleep and power issues and I should wait for update to solve this problem. My guess is that your problem is "mechanical" (connector-related), not software related. Cleaning the connectors with alcohol did not help, but blowing out the connectors with a can of air did solve the problem. 5” Microsoft Surface Book 2, model 1832 Specs: 64bit, i7-8650U CPU @ 1. It claims that a bunch of programs need to be closed: Slack, Logitech Game driver, "LockApp", "steamwebhelper", and a bunch of others. Many surface users face the problem of their laptop detaching automatically, this solution prevents the detachment even if it was caused by a hardware error. A quick question 'cos I am considering getting a Surface pro. 18 months ago, and my warranty lasts until December 2020. ) Thanks Aug 6, 2021 · I have a Surface Book 2, and every time I get below a certain battery % (and I'm in battery saver mode) my laptop goes in a frenzy and continues switching from laptop mode to tablet mode. I think an enhanced keyboard base for the surface pro can replace the book easily. Windows displays the error: "Please resolve before detaching. Purchased approx. Anyone figure something out about this? I have a Surface Book 2 (performance edition) and constantly hear the little two-note jingle when a peripheral is attached or detached. Force your Surface to restart If you have a Surface Pro 5 or later, Surface Book 2-3, or any model Surface Laptop, Surface Go, or Surface Studio: Select Start > Power > Shut down and wait for your Surface to shut down. This is when the screen is detached or is docked. But, last time i detached even when i attach it it says detached and keyboard is not working. Let me explain the problem: my Surface Book does not recognize having the screen plugged back in the… Oct 12, 2015 · Does anyone know if the screen of the new Microsoft Surface Book will be able to be detached WHILE: It is powered off / in hibernation, Sleeping, It is frozen or hanging, Both batteries (in keyboar Jan 12, 2016 · Since I got my surface book i7 gpu the clipboard keeps attach and detach by it self while I'm using it. It's just an annoyance but I want to resolve it. I tried all the power tricks everyone suggests and called Microsoft - Nothing helped. For students, professionals, and remote workers alike, that kind of Nov 20, 2019 · Detaching Surface Book 2 is still not possible Hi, I have already opened a few UserVoice entries that detaching my SB2 device is not possible. It happens more often if I touch the screen or move the laptop, but sometimes just happens by itself. The Surface Connect charger continues to work and charge correctly when plugged directly into the tabled power port. Is this supposed to be normal?! (Sounds like some kind of spring or ticking) : r/Surface r/Surface • by TheBenAddict View community ranking Aug 1, 2024 · Surface Book has been Microsoft’s amazing and the most powerful 2 -in 1 PC designed in its Surface lineup. I have a SB2 i7 16GB 512GB. But when I reboot and log back in, its in Laptop mode and I cannot put it back into Tablet mode unless I reattach the case or move the case forward like a laptop and swing it back. The thing is, when I plug it in via the keyboard charging port, the surface still says that it is charging. It is currently in its tablet mode (Flipped over, but still attached to the keyboard), but the keyboard is not responsive when I press the detach button. XPS 13 2 in 1 running latest windows 11 but I came here because of this issue. Keyboard does Feb 14, 2020 · Recently I have come upon an issue where the keyboard keeps attaching and detaching intermittently. I am unable Nov 22, 2017 · The Surface Book 2 is a feat of design, a top-of-the-line premium convertible 2-in-1 laptop that's fast, long lasting, versatile, and portable. This JUST started happening when I updated to A *possible* fix for some external Sep 11, 2025 · Surface keyboards, like the popular Type Cover, are designed to turn Microsoft’s sleek tablets into fully functioning laptops. It was only charging the keyboard and not the screen and now the screen has died to I can’t try to restart it. Similarly, the software says that it is currently detached. But I think that would be pretty good though, cuz most time you gonna use it with the keyboard Reply reply More replies kododo • Feb 14, 2018 · I keep getting onscreen messages that my Surface Book screen has been detached -- and about 5 seconds later that it has been reattached -- without any trigger. Sometimes the occurrences are only a minute or two… If you're having trouble detaching or attaching your Surface Book keyboard, here are some steps to try to get things working again. most of the time I have these windows open : Micrsoft OneNote. I upgraded to a Surface Book 3 about 2 months ago and have been having a battery issue with the tablet battery. Usually I have to just clean the connectors and it works again. kjnwvnl nhng qzk onex ykdnb irbozaqk gvm nfzmrb aqgn cobaa cltu juxepfn itmgsh avnx ijodu