Although technology has made it easy for several other lines of communication to be accessible, one trusted means of communication that smaller companies haven't discarded is the phone. While much of the items we deal with today are text, phone and email are still relevant in our lives because they hold us linked. They provide this form of company with the potential to have a personal interaction with clients without needing to be in the same location. This is true because nowadays we have more gadgets than just mobile phones, landlines and televisions.